Privacy Policy

We feel its important to be clear and keep things simple to explain how we respect your privacy. This policy explains what personal information we collect (not much), how we use it, and how you can get in touch if you have questions.

What information we collect

We only collect personal information that you choose to give us directly — for example, when you fill out a form, send us a message, or contact us. We don’t collect information passively or from third-party sources.

The types of information you might provide include your name, email address, phone number, or any other details you include in your message.

How we use your information

We use your information only for the purpose for which you provided it — typically to respond to your enquiry or to deliver a service you’ve requested. We don’t use your information for unrelated purposes.

Sharing your information

We do not sell, rent, or share your personal information with any third parties. The only exception is where we are legally required to disclose information — for example, in response to a court order or a request from a government authority. We also do not match your information with data from other services.

Storage and security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. Your information is stored securely and is only accessible to those who need it to carry out their role.

Access and correction

Under the Privacy Act 1988 you have the right to access the personal information we hold about you and to ask us to correct it if it’s inaccurate, incomplete, or out of date. To make a request, please use the Contact Us form on our website.

Complaints

If you believe we’ve handled your personal information in a way that doesn’t comply with this policy or the Australian Privacy Principles, we’d like to hear from you. Please reach out using the Contact Us form and we’ll do our best to resolve your concern promptly.

If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact — Privacy Officer

Our Privacy Officer is our Chief Executive Officer. You can reach them by submitting the Contact Us form on our website. We aim to respond to all privacy enquiries within a reasonable timeframe.

This policy is reviewed periodically and may be updated.